Our Commitment to You
At ModernTurtle.com, we're committed to getting your order to you as quickly and smoothly as possible. We offer free shipping on all orders—no minimum purchase required.
Our team selects the best delivery option based on your location and the products you order, ensuring each shipment is carefully packed and shipped with reliable tracking. Standard processing times vary between 1 to 8 days, depending on availability, with delivery typically within 7 to 12 days once shipped.
Your Shipping Journey: Step-by-Step
1. Order Confirmation
Once your order is placed, you'll get an email confirmation with your order details.
2. Processing
Our team prepares your order, with processing times ranging from 1 to 8 days depending on product availability.
3. Shipping
We'll send you a shipping confirmation email with a tracking link once your order is on the way. Delivery typically takes 7 to 12 days.
4. Delivery
Your order arrives at your doorstep. Enjoy your new ModernTurtle.com item!
Our Delivery Methods
We offer a variety of shipping methods tailored to your location and product. While we have multiple options available, we carefully select the carrier that'll provide the best service for your order.
Carriers We Work With:
Cainiao
Global
DHL Express
Global
GOFO Express
United States
Hailify
United States
OnTrac
United States
PiggyShip
United States
SpeedX
United States
UniUni
Canada
UPS
United States
USPS
United States
Order Processing Times
All orders are processed based on their location. If your order is in our warehouse, it'll be processed within 1 to 2 days. If it's located in the manufacturer's warehouse, the processing time can range from 1 to 8 days.
If your order has products with different processing times (some in our warehouse and some in the manufacturer's warehouse), we'll send the items in multiple shipments to ensure you get your products as quickly as possible. Please note that these processing times are separate from shipping times and can vary based on product type.
How to Track Your Shipment
Once your order has shipped, we'll send you a tracking link to follow its progress on our shipment tracking page. If the carrier we used for your order isn't available on our tracker, we'll provide a direct link to the carrier's website so you can track it there instead.
Please note that it may take more than 7 days for your package to update to the "In Transit" stage. Some carriers only scan packages closer to delivery, so tracking details may not show until then.
Frequently Asked Questions
Orders are typically processed within 1 to 8 days, depending on product location. Once shipped, you'll receive a tracking link to follow its progress.
At this time, we're unable to offer expedited shipping options. However, we'll always process and ship your order as quickly as possible to meet the estimated delivery timeframe.
We currently ship within the contiguous United States only. Unfortunately, we can't ship to Alaska, Hawaii, or international locations.
Standard delivery times are 7 to 12 days after your order ships. Times may vary based on the shipping location and method.
Yes, we'll send you a tracking link once your order ships. You can track it on our shipment tracking page, or we'll provide a link to the carrier's website if needed.
If your order includes items with different processing times, we may ship them in separate packages to get each product to you as quickly as possible.
Yes, we offer free shipping on all orders with no minimum purchase required!
We choose the best carrier based on your location and the items in your order. This helps us ensure reliable delivery.
Tracking can take up to 7 days to show "In Transit." Some carriers only scan packages closer to delivery, so updates may appear closer to arrival.
Need assistance? We're ready to answer your questions.